![]() ![]() We have paid out many jackpots including a $100,000 winner! If you should ever experience a problem with beverage service, please ask for the Beverage Manager and they would be pleased to resolve any issue with service. While I’m sorry to learn you didn’t experience better luck, I can assure you that the Nevada Gaming Control Board has very strict standards that gaming manufacturers must comply with to ensure that all games have a reasonable percentage of win, which eliminates the ability to “tighten up”. We are very sorry to learn of your disappointment with our newly remodeled rooms. Please be assured that your comfort is very important and if you should ever experience an issue with your room, please don’t hesitate to ask for the Guest Service Manager and they would be pleased to be of assistance in resolving any issue with your room. We are delighted to learn that you enjoyed our non-smoking casino and received friendly service from our employees, however we are very sorry to learn you didn’t fully enjoy your stay. ![]() ![]() Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. ![]()
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